What is Online Booking?
“Online Booking” is the term we use to describe our web-based appointment booking and administering feature.
This is the tool that allows you to manage your appointment schedule when it suits you best, using any computer, phone, or tablet. You can book sessions, reschedule your appointments, and even cancel a session* if you’re unable to make it.
* Note that you are unable to cancel or reschedule an appointment online if it is less than 24 hours away. Please phone the clinic at 250-753-6322 instead.
How much does it cost?
Our Online Booking feature is 100% free to use. You can sign-up right now if you’d like.
Do I need a credit card to use Online Booking?
Nope. We will never ask for your credit card details or pre-payment of any kind when you use the Online Booking service.
What day/time is my session at?
If you forget your session time you can always log back into the Online Booking schedule with your username and password to see your schedule.
We’ll also automatically send you an email 48 hours before the appointment time, so make sure to check your inbox as well.
Prefer telephone or email?
In addition to our Online Booking feature, we’re always happy to arrange your appointments over the phone or via email (though it may take a few emails to find the right time for you).
Call 250-753-6322 during clinic hours or get in touch on our contact page and we can arrange the best available time for your needs.
